Beware of phone scammers preying on coronavirus fears

Bluebonnet Electric Cooperative members have reported an attempted phone scam by people claiming to represent Bluebonnet. Scammers are taking advantage of fears about the coronavirus and the economy. The fraudulent callers tell members their power will be disconnected unless they make an immediate payment over the phone. These calls are not made by or on behalf of Bluebonnet. 

Bluebonnet makes at least two attempts to remind members that a payment is overdue — once by mail and again by an automated courtesy phone call — within 10 days of their payment’s due date. 

If a Bluebonnet member has not received a reminder in the mail or a courtesy call about their account, and someone claiming to represent Bluebonnet calls demanding an immediate payment by phone, do not pay. Bluebonnet members who get a call from someone asking for account information should not give the caller any information. 

If you receive a call like that, get as much information about the caller as possible, including the phone number from which he or she is calling by caller ID. Please report the attempted scam by calling Bluebonnet at 800-842-7708 between 7:30 a.m. and 5:30 p.m. Monday through Friday. Follow that with a call to local law enforcement. 

« Return to News